Terms & Conditions
SPINICH FOODS PRIVATE LIMITED is the licensed owner of the brand Frootex India ("FI") and the website www.frootex.com ("The Site").
https://frootex.com Terms & Conditions
Effective Date: February 29, 2024
Welcome to https://frootex.com ("the Site"). These Terms & Conditions ("Terms") govern your use of the Site and the purchase of products from FrooteX. Please read these Terms carefully before using the Site.
By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.
1. Personal Information
SPINICH FOODS PRIVATE LIMITED is the licensed owner of the brand Frootex India ("FI") and the website www.frootex.com ("The Site"). FI respects your privacy. This Terms and Conditions document provides succinctly the manner your data is collected and used by FI on the Site. As a visitor to the Site/Customer, you are advised to please read the Terms and Conditions carefully. By accessing the services provided by the Site, you agree to the collection and use of your data by FI in the manner provided in this Terms and Conditions.
2. Services Overview
As part of the registration process on the Site, FI may collect the following personally identifiable information about you: Name, including first and last name, email address(es), mobile phone number and contact details, Postal code, Demographic profile (including but not limited to your age, gender, occupation, and address), and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page, and any such browsing information.
3. Eligibility
- • Services of the Site are available in select metropolitan cities in India and in select countries.
- • Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872, including un-discharged insolvents, are not eligible to use the Site.
- • If you are a minor, i.e., under the age of 18 years but at least 13 years of age, you may use the Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use.
- • If your age is below 18 years, your parent or legal guardian may transact on behalf of you if they are registered users.
- • You are prohibited from purchasing any material that is for adult consumption and the sale of which to minors is prohibited.
4. License and Site Access
- • FI grants you a limited sub-license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of FI.
- • This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
- • This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of FI.
- • You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Site or of FI and its affiliates without express written consent.
- • You may not use any meta tags or any other "hidden text" utilizing the Site's or FI's name or Frootex India's name or trademarks without the express written consent of FI.
- • Any unauthorized use terminates the permission or license granted by FI.
5. Account and Registration Obligations
- • All shoppers have to register and login to place orders on the Site.
- • You have to keep your account and registration details current and correct for communication related to your purchases from the Site.
- • By agreeing to the Terms and Conditions, the shopper agrees to receive promotional communication and newsletters upon registration. The customer can opt out either by unsubscribing in "My Account" or by contacting the customer service.
6. Pricing
Please refer to the "Pricing policy" on this Site.
7. Returns and Cancellation
- • Please refer to our "Shipping policy" and "Returns and cancellation policy" on this Site.
- • If we suspect any fraudulent transaction by any customer or any transaction which defies the Terms and Conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.
- • In the case that no one will be available at the delivery address at the stipulated date and time in order to receive the delivery, we require that the customer communicate this to us via email in advance, so that we may reschedule or cancel the delivery. Please send the email to ask@frootex.com. In the event that we do not receive such communication or do not receive it in time, we will charge 100% of the cost of the order as a cancellation cost. For domestic orders, the advance notice required is at least one working day, and for international orders, the notice period is at least one week.
8. You Agree and Confirm
- • That in the event that a delivery fails on account of a mistake by you (i.e., incorrect name or incorrect or incomplete delivery address or any other incorrect information), any extra cost incurred by FI for re-delivery shall be claimed from you.
- • That you will use the services provided by the Site, its affiliates, consultants, and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the Site.
- • You will provide authentic and true information in all instances where such information is requested of you. FI reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), it has the right in its sole discretion to reject the registration and debar you from using the Services and/or other affiliated websites without prior intimation whatsoever.
- • That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.
- • That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
- • That, before placing an order, you will check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale included in the item's description.
- • In the event that an excess or duplicate payment is made through any mode of payment, Frootex will credit the same amount to the customer, as specified in the "Refund and cancellation policy".
9. Prohibited Uses of the Site
You may not use the Site for any of the following purposes:
- • Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
- • Transmitting material that encourages conduct that constitutes a criminal offence or results in civil liability or otherwise breaches any relevant laws, regulations, or code of practice.
- • Gaining unauthorized access to other computer systems.
- • Interfering with any other person's use or enjoyment of the Site.
- • Breaching any applicable laws;
- • Interfering or disrupting networks or websites connected to the Site.
- • Making, transmitting, or storing electronic copies of materials protected by copyright without the permission of the owner.
10. Colours
We have made every effort to display the colours of our products that appear on the Website as accurately as possible. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.
11. Modification of Terms & Conditions of Service
- • FI may at any time modify the Terms & Conditions of Use of the Website without any prior notification to you. You can access the latest version of these Terms & Conditions at any given time on the Site.
- • You should regularly review the Terms & Conditions on the Site. In the event the modified Terms & Conditions are not acceptable to you, you should discontinue using the Service. However, if you continue to use the Service, you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this Site.
12. Governing Law and Jurisdiction
- • This User Agreement shall be construed in accordance with the applicable laws of India.
- • The Courts at Bangalore shall have exclusive jurisdiction in any proceedings arising out of this agreement.
- • Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by FI, and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996, as amended from time to time. The arbitration shall be held in Bangalore. The High Court of judicature at Bangalore alone shall have the jurisdiction, and the Laws of India shall apply.
13. Reviews, Feedback, Submissions
- • All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted, or offered to the Site on or by this Site or otherwise disclosed, submitted, or offered in connection with your use of this Site (collectively, the "Comments") shall be and remain the property of FI.
- • Such disclosure, submission, or offer of any Comments shall constitute an assignment to FI of all worldwide rights, titles, and interests in all copyrights and other intellectual properties in the Comments.
- • Thus, FI owns exclusively all such rights, titles, and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments.
- • FI will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display, and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way.
- • FI is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments.
- • You agree that any Comments submitted by you to the Site will not violate this policy or any right of any third party, including copyright, trademark, privacy, or other personal or proprietary right(s), and will not cause injury to any person or entity.
- • You further agree that no Comments submitted by you to the Website will be or contain libellous or otherwise unlawful, threatening, abusive, or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam".
- • FI does not regularly review posted Comments but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Site.
- • You grant FI the right to use the name that you submit in connection with any Comments.
- • You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit.
- • You are and shall remain solely responsible for the content of any Comments you make, and you agree to indemnify FI and its affiliates for all claims resulting from any Comments you submit.
- • FI and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.
14. Copyright & Trademark
- • FI and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content, and other materials, which appear on this Site.
- • Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of FI or any third party's intellectual property rights.
- • All rights, including copyright, in this website are owned by or licensed to FI.
- • Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of FI.
- • You may not modify, distribute, or re-post anything on this website for any purpose.
- • The names and logos and all related product and service names, design marks, and slogans are the trademarks or service marks of FI, its affiliates, its partners, or its suppliers.
- • All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site.
- • Access to this Site does not authorize anyone to use any name, logo, or mark in any manner.
- • References on this Site to any names, marks, products, or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply FI endorsement, sponsorship, or recommendation of the third party, information, product, or service.
- • FI is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of material on such sites.
- • If you decide to link to any such third party websites, you do so entirely at your own risk.
- • All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips, and written and other materials that are part of this Website (collectively, the "Contents") are intended solely for personal, non-commercial use.
- • You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only.
- • No right, title, or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying.
- • You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell, or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Website, or any related software.
- • All software used on this Website is the property of FI or its licensees and suppliers and protected by Indian and international copyright laws.
- • The Contents and software on this Website may be used only as a shopping resource.
- • Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Website is strictly prohibited.
- • Unless otherwise noted, all Contents are copyrights, trademarks, trade dress, and/or other intellectual property owned, controlled, or licensed by FI, one of its affiliates, or by third parties who have licensed their materials to FI and are protected by Indian and international copyright laws.
- • The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Website is the exclusive property of FI and is also protected by Indian and international copyright laws.
15. Objectionable Material
You understand that by using this Site or any services provided on the Site, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such.
You agree to use the Site and any service at your sole risk and that to the fullest extent permitted under applicable law, FI and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.
16. Indemnity
You agree to defend, indemnify, and hold harmless FI, its employees, directors, officers, agents, and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs, and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to FI or any third party including but not limited to breach of any warranties, representations, or undertakings or in relation to the non-fulfilment of any of your obligations under this User Agreement or arising out of your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers, and infringement of intellectual property or other rights.
This clause shall survive the expiry or termination of this User Agreement.
17. Termination
- • This User Agreement is effective unless and until terminated by either you or FI.
- • You may terminate this User Agreement at any time, provided that you discontinue any further use of this Site.
- • FI may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site. Such termination will be without any liability to FI.
- • Upon any termination of the User Agreement by either you or FI, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the User Agreement or otherwise.
- • FI's right to any Comments shall survive any termination of this User Agreement.
- • Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under the User Agreement.
18. Contact Us
For any questions or concerns, please contact us:
Email: ask@frootex.com
Phone: +91-7296069559
Address: B-403, Bren Woods Doddanagamangala E.City Phase II, Bangalore
By using the https://frootex.com website, you acknowledge and agree to these Terms & Conditions.
Bangalore's freshest fruit seller
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What Our Customers Say
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"The selection of exotic fruits at Frootex is outstanding! Every delivery is super fresh and flavorful. Their prices are very competitive, especially for wholesale orders."
"Sourcing premium fruits for my café has become so easy thanks to Frootex. Their team is knowledgeable and always ready to assist with special orders."
"As a grocery store owner, I truly appreciate the consistent quality from Frootex. Their mangoes and lychees are a huge hit with my customers!"
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Quality checked before every delivery. Our rigorous quality control ensures that only the freshest, premium products reach your doorstep, guaranteed.